Privacy Policy | LightningBetAU

The short version

There are no user accounts, no registration and no login on this website.
We never ask for, collect or process identity documents, bank details, card numbers or payment information, because we do not take payments and do not offer gambling.
The only personal information we hold is what you choose to send us by email.
Your 18+ confirmation is stored in your own browser, not on our servers, and is never sent to us.
We do not sell personal information, and we do not share it with gambling operators.

1. Who this policy covers

This policy applies to lightningbetau.com, an independent information and review portal. It does not apply to any third-party website you reach from here, including LightningBet, government or support-service sites, each of which has its own privacy policy. If you open a betting account with any operator, that operator — not us — collects and holds your personal information under its own policy and its legal obligations.

2. What we collect

Information you give us

If you email us — for a correction, a media enquiry or feedback — we receive your email address, your name if you include it, and whatever is in your message. We use it only to respond to and keep a record of the enquiry.

Information collected automatically

Like virtually all websites, our web server and any analytics in use may record technical information such as your IP address (which may be truncated or anonymised), browser type and version, device type, operating system, referring page, the pages you viewed, and the date and time. This is used in aggregate to keep the site secure and to understand which pages are useful. We do not use it to try to identify you personally.

Information we never collect

We do not collect, request or store: identity documents, driver licence or passport details, dates of birth, residential addresses, bank or card details, betting account credentials, betting or transaction history, or any gambling activity data. We have no access to any betting account.

3. Cookies, local storage and analytics

This website uses the minimum browser storage needed to work properly:

Browser storage used on this website
What	Purpose	Where it is stored
`lbau.age.ok`	Remembers that you confirmed you are 18 or over, so the age notice does not appear on every page.	Your browser only (local storage). Never transmitted to us.
Analytics (if enabled)	Aggregate traffic measurement: page views, referrers, device categories.	Third-party analytics provider, subject to its own policy.

You can clear or block browser storage at any time in your browser settings. If you do, the 18+ notice will simply appear again on your next visit — nothing else on the site depends on it. We do not use advertising cookies, remarketing pixels or cross-site tracking for gambling advertising, and we do not build profiles of visitors.

4. How we use personal information

To respond to your enquiry or correction request, and to keep a record of it.
To maintain the security, integrity and availability of the website.
To understand aggregate usage and improve our content.
To comply with our legal obligations.

We do not use your information for gambling marketing, we do not send unsolicited commercial email, and we do not use it to make automated decisions about you.

5. Disclosure

We do not sell, rent or trade personal information. We do not disclose it to gambling operators. We may disclose it only:

to service providers who host this website or provide email or analytics services, acting on our instructions;
where required or authorised by Australian law, or to a court, regulator or law enforcement body;
where reasonably necessary to protect the safety of a person, or to protect our legal rights;
with your consent.

Some service providers may store data outside Australia. Where that happens we take reasonable steps to ensure the recipient handles the information consistently with the Australian Privacy Principles.

6. Security and retention

We take reasonable technical and organisational steps to protect information from misuse, loss, unauthorised access, modification and disclosure. No internet transmission is completely secure, so we cannot guarantee absolute security. We keep email correspondence only as long as needed for the purpose it was sent, or as required by law, and then delete or de-identify it.

7. Children and young people

This website is for adults aged 18 and over and is not directed at children. We do not knowingly collect personal information from anyone under 18. If you believe a minor has sent us personal information, contact us and we will delete it.

8. Access, correction and complaints

You may ask us what personal information we hold about you, ask for it to be corrected, or ask for it to be deleted. Email [email protected] and we will respond within a reasonable period, normally 30 days. We may need to verify your identity before acting on a request.

If you are not satisfied with how we have handled your personal information or your complaint, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

9. A note about gambling privacy

If you gamble online in Australia, the operator is legally required to verify your identity before you can bet, and will hold documents and a full record of your activity under its own privacy obligations. Before uploading identity documents anywhere, confirm the operator is licensed in Australia. Offshore gambling sites have no Australian privacy obligations at all, which is one of several reasons we recommend against them — see our explanation of the risks.

10. Changes to this policy

We may update this policy from time to time. The current version is published here and the date above reflects the most recent change. Please also see our Terms of Use and Notice and Disclaimer.